The expertise. The AI edge. The capital.
For essential field service businesses.
Start a conversationFairtide deploys experience, technology, and capital to acquire and grow essential field service businesses.
We've come at field service from every angle: consulting for hundreds of these businesses, building and operating the platforms and marketplaces they run on, taking several of our own companies through acquisition, and investing as both operators and financial backers.
Every one of those vantage points taught us the same thing: the businesses that win aren't the ones that get reinvented. They're the ones that get real expertise, modern technology, and the right capital behind the direction they're already headed.
The Expertise
The AI Edge
The Capital
Field service businesses run into the same operational walls no matter the trade. We've spent our careers inside these exact departments, solving these exact problems, and we know how to apply the right technology to fix them fast.
Sales & Customer Acquisition
Winning new customers without over-relying on referrals. We've built go-to-market engines and partnership strategies that create predictable pipeline.
Customer Service & Dispatch
Getting the right technician to the right job, fast. We've built the software that runs dispatch and scheduling for some of the largest field service operations in the country.
Field Technician Enablement
Making every technician perform like your best one. We built the mobile tools that guide technicians through complex jobs in the field, even offline, so quality doesn't depend on who shows up.
Back Office & Systems
Untangling the systems that run the business behind the scenes. We've implemented CRM and operational systems for Fortune 100 companies and know how to make them work at your scale.
Workforce & Recruiting
Finding and keeping good technicians in a labor market that never has enough of them. We've built the recruiting and onboarding systems that get new hires productive faster.
Data & AI Automation
Automating the repetitive work eating into your margins. We bring AI agents that handle routine tasks across the business, freeing your team to focus on the work only they can do.
Partner Relationships
Building the channel and referral networks that create business without paying for every lead. We understand the partnerships and ecosystems around a service business at a granular level.
Service Offerings
Expanding what you sell without diluting what you do best. We help identify adjacent services and bundling opportunities that increase revenue per customer.
Strategic Growth
Scaling beyond your current footprint, whether that's new markets, new services, or acquisitions of your own. We bring playbooks for growth that go beyond adding more trucks.
Whatever you've built your business into, we've spent our careers inside trades just like yours. Find yours below and see what's possible next.
HVAC
Seasonal demand and refrigerant compliance, solved.
Plumbing
Emergency dispatch that doesn't drop the ball.
Elevator
Code-critical work, callback SLAs that hold.
Landscaping
Crew routing and seasonality, handled.
Home Health
Clinical compliance without the administrative drag.
Home Restoration
Insurance claims and surge response, streamlined.
We've been on your side of the table. We've built businesses, made the decision to sell, and know exactly what's at stake: your team, your customers, and the thing you built from nothing.
We're not the right fit for every business
We work best with businesses that can genuinely grow from real operating experience and modern technology. If what you're looking for is simply capital, there are better sources for that, and we'll tell you so directly.
We bring the expertise to build what your business actually needs
We've spent our careers building and implementing the technology that runs service businesses. We don't hand you someone else's tools. We bring the experience to figure out what will actually help, and build it for you.
Once we agree there's a fit, capital follows
If you're ready to lead the business into its next chapter and just need more firepower to get there, we make a minority investment: you stay in charge, we back you up. If you know there's a next chapter ahead but want someone else to lead it there, we make a majority investment and take the business into that next phase.
We're operators first. Fairtide is built by people who have built, scaled, and sold technology-enabled service businesses ourselves, and we invest that experience directly into every company we back.
Field service is essential, fragmented, and underinvested
These businesses aren't optional. They keep homes and infrastructure running, and most of them still run on outdated systems and inconsistent processes. That gap is where we create value.
We source and evaluate like operators, not financiers
We've consulted for hundreds of field service businesses, and we've built and operated the mission-critical platforms they run on and the marketplaces where they compete. That gives us a view into what makes these businesses work that a typical fund doesn't have.
A track record built before this fund
We've founded, scaled, and exited technology companies serving this exact industry, including a field service platform acquired by a Vista Equity Partners portfolio company. We bring that same experience to every investment we make.
An active pipeline
We are actively evaluating and closing investments in essential field service businesses.
Dan and Tom have built and exited technology companies together for nearly twenty years, most recently a field service software platform they took from founding to acquisition by a Vista Equity Partners portfolio company in 2022.
Tom Boosinger
Tom's superpower is go-to-market and growth.
Every business Fairtide acquires already works. Tom's job is making sure more customers find it. He's spent nearly three decades building the commercial trust and go-to-market playbooks that turn a solid operator into a market leader, work he's applied as the founder of an award-winning consultancy and as an active investor across the software ecosystem.
Dan Bergner
Dan's superpower is technology and operations at scale.
Fairtide doesn't just acquire field service businesses. It modernizes how they run. Dan has spent his career building the software, and more recently the AI systems, that field teams actually use, most recently leading product and AI strategy for one of the country's largest field service platforms.
Business owner or investor, we'd like to hear from you.